
Central Mindanao University (CMU) has once again demonstrated its commitment to quality management and continuous improvement as it successfully maintained its ISO 9001:2015 certification following a two-day Surveillance Audit conducted on March 3-4, 2025, by TรV SรD PSB Philippines.

The Surveillance Audit assessed CMUโs compliance with international quality management system standards, focusing on key processes, institutional efficiency, and customer satisfaction. The auditors from TรV SรD PSB Philippines reviewed CMUโs quality management procedures, internal documentation, and adherence to best practices.

Based on the audit results, CMU recorded no major Non-Conformity (NC). However, three minor findings and five opportunities for improvement were identified. Meanwhile, Prof. Erwin P. Ambasa, OQA Assistant Director and ISO Manager, expressed the university’s dedication to proactively address minor Non-Conformities by improving the universityโs systems, identifying root causes, and implementing sustainable solutions.
In the closing meeting, the auditors concluded that CMU had successfully met the requirements of ISO 9001:2015, leading to the recommendation for the maintenance of its certification. This achievement highlights the universityโs dedication to upholding high standards in academic and administrative operations.

In his message, Vice President for Academic Affairs Dr. Jose S. Valmorida expressed his gratitude to the external auditors, administrative council members, process owners, internal quality auditors, and deputized document controllers for their tireless efforts in ensuring compliance with quality management standards. He further stated that the university acknowledged the insights provided by the auditors and pledged to continuously enhance its processes to better serve its stakeholders. โWe truly appreciate the opportunity to learn from your findings and recommendations. We will carefully review and implement these to further elevate the quality standards of our university. We will act promptly to address the necessary improvements,โ Dr. Valmorida asserted. [Iyren Dalipe Neri]